Poringland Primary

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Family Support

Family Support

Welcome to the Poringland Primary School Family Support Page. We understand that life can present challenges, and in times of need, it’s crucial to know where to turn for assistance. 

If you’re a resident of Poringland seeking support, whether it’s access to the local food bank or assistance with essential necessities such as food and winter bills, we’re here to help. Reverend Robert Parsonage is the contact person for the Poringland food bank, reachable at 01508 492215. 

Additionally, residents can benefit from the Norfolk Assistance Scheme, providing vital support. Furthermore, Vicky Edge, the community connector at South Norfolk and Broadland District Council, stationed at Heathgate and Old Mill, is available to address a wide range of issues and ensure that families receive the entitled help. We’re committed to supporting our community in times of need, so please don’t hesitate to reach out if you require assistance.

Family Support PSA

Hello families,

My name is Mrs Sara Chilvers and I am your Parent Support Advisor here at Poringland Primary School.

My role involves a wide range of support, including general parenting advice, behaviour management, setting routine and positive boundaries, managing finances, addiction & recovery, housing issues, bereavement and separation.

We always try our best to support our families and children in house; however, we also work closely with many local services and organisations that can help us to help you. We can work together to refer to the right service at the right time.

Please do get in touch with any questions or concerns that you may have.

Email: schilvers42rr@nsix.org.uk

Alternatively, you can leave a message at the School Office on: 01508 492530

Domestic Abuse

As violence and abuse in the home is so common, we now routinely speak to parents and carers about it. As part of our commitment to safeguarding our families, Miss Burdett and Mrs Chilvers are our Domestic Abuse Champions trained by the Norfolk County Community Safety Partnership.

If you, or someone you know, is affected by Domestic Abuse, please contact anyone in the school that you feel safe with.  Miss Burdett can be contacted by email lburdett75rb@nsix.org.uk. Mrs Chilvers, our PSA, can also be contacted by email schilvers42rr@nsix.org.uk. Alternatively, please feel free to call the school or pop in and ask to speak to either staff member. 

Only call or email if you feel safe to do so.  Alternatively, please ask to speak to a member of staff when visiting the school.

Some useful resources:

Leeway Domestic Violence and Abuse Services     0300 561 0077     www.leewaysupport.org

Pandora Project     www.pandoraproject.org.uk

Norfolk and Suffolk Victim Care     0300 303 3706     www.nsvictimcare.org

National Domestic Violence Helpline  0808 2000 247                      www.nationaldomesticviolencehelpline.org.uk     

Mankind Initiative (male victims of abuse)     01823 334244     www.mankind.org.uk

Affordable and Pay-As-You-Can Dining Solutions

In acknowledgement of the escalating costs of living, we understand that many families in our community are facing challenges. Collaborating with our partners at Norwich City Council and The Feed, we’ve compiled a resource list featuring providers offering complimentary or pay-what-you-can meals and food services in the Norwich area. 

Explore the options below to discover what’s available on specific days of the week. If you find yourself grappling with the increasing expenses, don’t hesitate to reach out to us at school – there’s usually a way we can provide assistance.

Warm Indoor Meals

  • Salvation Army, Pottergate ARC
  • Monday-Thursday until 3 pm, Friday until 1 pm.
  • Verified rough sleepers welcome from 8 am, all others from 9 am.
  • Hot breakfast options priced at 90p-£2.40, with free toast, cakes/pastries, hot lunches, and sandwiches.

The Feed’s ‘Nourish’ Service

  • Monday, Tuesday, Thursday, Friday: 5.30-7 pm; Saturday/bank holiday: 4-7 pm at Pottergate ARC.
  • Hot meals for on-site consumption, available by referral only for those without cooking facilities.
  • Professionals can refer clients by emailing andrea@thefeed.org.uk.

Nourish at King’s Community Church

  • Sunday: 1-4 pm at King Street.
  • Hot meals for on-site consumption, along with laundry and shower facilities.
  • By referral only for those without cooking facilities. Professionals can refer clients by emailing andrea@thefeed.org.uk.

New Hope Christian Centre

  • Wednesday: 10 am-2 pm at 2 Martineau Lane, NR1 2HX.
  • Light lunch. For more information, please call 01603 617905.

St Stephen’s Church Café

  • Monday-Friday: 10 am-3 pm; food served 11.30 am-1 pm.
  • Meal and a drink available for £1.00.

Soul Foundation at St Stephens Church

  • Wednesday: 6-7.30 pm.

Food Cycle

  • Friday: 7-8 pm at Quaker Meeting House, Upper Goat Lane, NR2 1EW.
  • Takeaway meal and bag of food.

    Well-being Cafes

Sprowston Methodist Church Renew Wellbeing Café

  • Tuesday: 9.30 am – 12.30 pm; Friday: 1 pm – 4 pm.

Morrisons Riverside Wellbeing Café

  • Back in the New Year, 2nd Thursday of every month. All are welcome.

Social Supermarket

The Feed’s Supermarket

  • Located at 65 Hall Road, Norwich, NR1 3HL.
  • Offers low-cost and some free food and essentials.
  • Open Monday, Tuesday, Wednesday, and Friday: 10 am–3 pm; Thursday: 12 pm–6 pm.
  • Details: The Feed’s Social Supermarket

ENYP Social Supermarket

  • Located in Heigham Grove, Norwich.
  • Members can purchase fresh, frozen, dried, and tinned food, toiletries, and personal care items.
  • Open Monday: 4-6 pm, Wednesday: 11 am-1 pm, Friday: 9 am-11 am.
  • Contact: socialsupermarket@enyp.org.uk

Russell Street Community Centre

SOUL Foundation Social Supermarket

  • Located at SOUL Church, Norwich (4 Mason Road, NR6 6RF).
  • Open Tuesday: 12 pm-7.30 pm, Wednesday, Thursday, and Friday: 10 am-4.30 pm, Sunday: 12 pm-4.30 pm.
  • Contact: Hannah Lipton – hannah.lipton@soulchurch.com

Christmas Day Food

Phoenix Centre

OPEN Norwich, St Andrews Plain

St Augustine’s Church Hall

  • Christmas Day lunch from 11 am-2.30 pm. All are welcome.

Please book if possible. Contact Carrie Sant at carrie.stchap@yahoo.com or call 07523 909798.

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